Absa X Cars.co.za Gamified Retail Campaign

Absa and Cars.co.za set out to launch a gamified retail marketing campaign that would transform mall foot traffic into an interactive, data-driven brand experience. The goal was to increase engagement, capture first-party data and build customer loyalty through a rewarding, in-person activation.

Our Approach

We designed a gamified, geolocation-based retail activation that turned a live shopping environment into an interactive game. Across two high-footfall mall locations, participants collected geo-locked virtual assets, encouraging movement between spaces and deeper engagement with the campaign.

To drive continued participation, we introduced a loyalty mechanic where users had to collect assets across both locations to unlock the grand prize. This progression system, supported by a digital wallet and progress tracking, incentivised repeat interaction and kept participants engaged throughout the experience.

How It Worked

The experience was delivered through a web-based mobile journey, accessible via QR code and requiring no app download. Once registered, participants entered a gamified experience where they explored the retail environment, discovered geolocated assets and unlocked rewards.

As users moved between locations, their progress was tracked in real time, creating a sense of progression and achievement. Smaller rewards were unlocked along the way, while completing the full journey gave participants the chance to win a major prize.

By combining gamification, geolocation and real-world incentives, the campaign turned passive mall visitors into active participants, while capturing high-quality first-party data for future marketing and loyalty initiatives.

 

 

3D red parachute branded with Absa and Cars.co.za, used as a virtual prize drop in the augmented reality retail activation.
3D red parachute branded with Absa and Cars.co.za, used as a virtual prize drop in the augmented reality retail activation.
3D red parachute branded with Absa and Cars.co.za, used as a virtual prize drop in the augmented reality retail activation.
Step-by-step mobile user journey of the Absa x Cars.co.za augmented reality retail activation, showing registration, AR prize discovery, vault collection, and prize redemption.

500-600 new sign ups per day

2000 Prizes issued and redeemed

85% Conversion from QR scan to registrations

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