Absa X Cars.co.za Gamified Retail Campaign
Absa and Cars.co.za set out to launch a gamified retail marketing campaign that would transform mall foot traffic into an interactive, data-driven brand experience. The goal was to increase engagement, capture first-party data and build customer loyalty through a rewarding, in-person activation.
Our Approach
We designed a gamified, geolocation-based retail activation that turned a live shopping environment into an interactive game. Across two high-footfall mall locations, participants collected geo-locked virtual assets, encouraging movement between spaces and deeper engagement with the campaign.
To drive continued participation, we introduced a loyalty mechanic where users had to collect assets across both locations to unlock the grand prize. This progression system, supported by a digital wallet and progress tracking, incentivised repeat interaction and kept participants engaged throughout the experience.
How It Worked
The experience was delivered through a web-based mobile journey, accessible via QR code and requiring no app download. Once registered, participants entered a gamified experience where they explored the retail environment, discovered geolocated assets and unlocked rewards.
As users moved between locations, their progress was tracked in real time, creating a sense of progression and achievement. Smaller rewards were unlocked along the way, while completing the full journey gave participants the chance to win a major prize.
By combining gamification, geolocation and real-world incentives, the campaign turned passive mall visitors into active participants, while capturing high-quality first-party data for future marketing and loyalty initiatives.
500-600 new sign ups per day
2000 Prizes issued and redeemed
85% Conversion from QR scan to registrations
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